Ingenium Schools Support Desk

Chromebooks 6

• How to disable ChromeVox (spoken feedback) during SBAC kiosk mode
• Bookmarks on the Chromebook
• Chromebook Keep Restarting
• Rotate the Screen on a Chromebook
• Linking a Chromebook to a Chromecart (Adding Relationships)

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Desktops & Laptops 6

• How to Adjust Sound Output Preferences (Mac)
• How to delete or reset keychain on Mac
• Network Troubleshooting
• How to make bootable USB Flash Drive
• How to update an application using Self Service

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Mobile Devices 1

• Redeeming iTunes Gift Cards

Interactive Whiteboards 0

Printers, Copiers & Fax Machines 8

• ICCMS - Instructions for Sending Faxes via email or Vfax (Virtual Fax)
• CMO - Instructions for Sending Faxes via email or Vfax (Virtual Fax)
• ICS - Instructions for Sending Faxes via email or Vfax (Virtual Fax)
• ICMS - Instructions for Sending Faxes via email or Vfax (Virtual Fax)
• BOCS - Instructions for Sending Faxes via email or Vfax (Virtual Fax)

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Projectors & Document Cameras 1

• Epson Brightlink - Connecting Wirelessly

Audio Devices 0

Laminator 1

• Laminator Procedures: Dry- Lam

Joan Conference Room Booking 2

• Booking Conference Room Space
• Ad-Hoc Booking of Conference Room using Joan

Misc 1

• How to Burn a Google Drive Folder / File to a CD-Writer