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Explore How-To's and learn best practices from our knowledge base.
General
FAQ
3
How do I make a screencast using Quicktime Player?
How do I add subtitles (the easy way) to videos.
Phishing Scams
Informations
7
Project Management Flowchart
Stolen Device Process
Logging into Google Chrome as a student (PC/MAC)
FS upload: Date format mismatch. Use YYYY-MM-DD HH:mm or reselect format.
How to disable Pop-up blocker on NWEA/Map growth on Chrome.
See all 7 articles
IT - Ops
Updates!
0
User Manuals
0
Project Management
0
Board Meetings
2
HOST CAMPUS: PRESENTERS PREPARATION STEPS FOR BOARD MEETING
LiveStream - Running the Board Meeting
iCloud
1
Removing a device from an iCloud Account
Donation
1
Hardware Donation Process
IT Operations (External)
2
Tech Tip Archive
How to Submit a SysDoc
IT - Software & Applications
Mac-Specific Applications
1
Exporting an iMovie Project to Your Computer
Mastery Connect
1
Setting up collaboration as a Co-Teacher
PowerSchool Teachers
1
PowerTeacher: Logging in and Changing Your Password
SEAS
0
School Gate Guardian
0
Schoolzilla
0
School Mint
1
Re-Enrollment: Viewing Counts
LiveStream
3
Creating a LiveStream Account
Accessing the LiveStream Feed
LiveStream Functions
GoGuardian
1
How to create and apply a setting profile
iReady
0
Internet / Network Connectivity
1
WiFi Password
TeamPassword
0
Bamboo HR
1
Troubleshooting cannot sign Docusign
DriverMax
0
BoomR - Time Clock System
4
How do I reset my BoomR password?
How can I find and/or change my BoomR Pin Number?
BoomR Mangers: How can I find my employee's pin number?
How to I clock in/out on BoomR from my phone or iPad
Microsoft Office
1
Microsoft Office 365 User Training
IT - Hardware
Chromebooks
6
How to disable ChromeVox (spoken feedback) during SBAC kiosk mode
Bookmarks on the Chromebook
Chromebook Keep Restarting
Rotate the Screen on a Chromebook
Linking a Chromebook to a Chromecart (Adding Relationships)
See all 6 articles
Desktops & Laptops
6
How to Adjust Sound Output Preferences (Mac)
How to delete or reset keychain on Mac
Network Troubleshooting
How to make bootable USB Flash Drive
How to update an application using Self Service
See all 6 articles
Mobile Devices
1
Redeeming iTunes Gift Cards
Interactive Whiteboards
0
Printers, Copiers & Fax Machines
8
ICCMS - Instructions for Sending Faxes via email or Vfax (Virtual Fax)
CMO - Instructions for Sending Faxes via email or Vfax (Virtual Fax)
ICS - Instructions for Sending Faxes via email or Vfax (Virtual Fax)
ICMS - Instructions for Sending Faxes via email or Vfax (Virtual Fax)
BOCS - Instructions for Sending Faxes via email or Vfax (Virtual Fax)
See all 8 articles
Projectors & Document Cameras
1
Epson Brightlink - Connecting Wirelessly
Audio Devices
0
Laminator
1
Laminator Procedures: Dry- Lam
Joan Conference Room Booking
2
Booking Conference Room Space
Ad-Hoc Booking of Conference Room using Joan
Misc
1
How to Burn a Google Drive Folder / File to a CD-Writer
KM - General
Visualizations
1
Ingenium Tableau Report Stylesheets
General
0
Manual ETL
1
Schoolmint ETL daily application information
Master Calendars
4
Master Calendar Access Policy
Adding a site master calendar to your Google Calendar.
Creating Events for Master Calendars
Inviting Site Calendars
Compliance
Prop 39 Guidelines for Technology
1
Common Safety Violations in School Classrooms (OEHS - LAUSD)
Communications
Website Policies
3
Website Support Responsibilities
Reporting errors / issues with a website
How do I request new website functionality or a new page created?
Live Webinars (Broadcast)
6
The Process
Scheduling a Webinar
Invite Attendees and Participants
Starting a Scheduled Webinar
Participant Preparations
See all 6 articles
Branding
1
Corporate and School Logo Guidelines
Parent Social Media Manual
6
Facebook: How to access your school's Facebook Page
Facebook: How to post a positive review about your school
Facebook: How to Engage With and Share Content from Your School to your Friends
Facebook: Share your School's Page with your friends
Great Schools: How to Sign Up for an Account
See all 6 articles
Human Resources
Insurance/VBAS
0
Onboarding
3
Information Services Onboarding
Onboarding Hardware Requests
Request Software and Services for New Hire
Give THX
1
Give THX Support Article
Paycom
8
My Web Time Clock
Show me how to Clock In/Out via Web TimeClock
Add Hours with Web TimeSheet
Show me how to Approve My Timecard
Show me how to Clock In/Out via Quick Punch
See all 8 articles
HR General
1
HR Directory
Curriculum & Instruction
Report Cards
0
KM - PowerSchool Manual
User Accounts
1
Resetting a PowerSchool Password
Printing Report Cards
0
Enrollment Manual
Overview and Process
0
Communication Touchpoints
0
Open Enrollment Phase
0
Lottery
0
Offers & Acceptance
0
Handoff to School & Registration Start
0
Orientation Fairs
0
Beginning of School Year
0
Re-Enrollment Manual
Intent to Return
7
POPE Overview of Intent to Re-Enroll Process
School Site: Intent to Return Form Distribution
School Site: ItR Communication Touchpoint #1
Intent to Return Forms in PowerSchool
All Enrollment Staff: Siblings
See all 7 articles
Re-Enrollment Documentation
1
School Site: Re-Enrollment Packet Pickup
Re-Orientation Fair
0
GSuite (Google Apps)
GSuite (General)
21
Logging into Chrome Browser (Staff)
Enabling the Preview Pane ("Outlook Lite")
Disabling Inbox Tabs and Category Labels
Logging into Google Chrome as a Student (PC)
Logging OFF Google Chrome as a Student (PC)
See all 21 articles
Payroll
Paycom
3
How to register my Paycom account?
How to access to Paycom app from my phone?
Paycom: Forgot Username and/or Password
Finance & Accounting
Invoices
1
How to lookup Gophor Sport invoices?
Cal Card
1
Submit Cal Card Allocation
F&A KissFlow Processes
6
Navigating Kiss Flow
Finding Tasks Assigned to You in KissFlow
How to Submit a Purchase Order or Purchase Request
How to Approve a Purchase Request
Approving Purchase Orders and Invoices
See all 6 articles
Ingenium Service Catalog
How to Articles
1
Ingenium Service Catalog Overview
Learning eXperience Manager
Core: Report Cards
0
ParentSquare
Parents
4
How to opt-in to Text Messaging on the App (English)
Cómo habilitar la mensajería de texto en la aplicación (español)
Activating Your ParentSquare Account and Download the Mobile App (English)
¡Active su cuenta ParentSquare y descargue la aplicación móvil! (Español)
Distance Learning
Distance Learning
0
